SoundBucket Product Warranty Policy

The  parent company for SoundBuckets is Crookwood, therefore the Crookwood name will be used with reference to company matters.

Crookwood warrant the SoundBucket product against manufacturing defects for one year from the date of purchase.

How we will repair the unit during this period

If during this period, your Crookwood SoundBucket product develops a fault, we will repair or replace all faulty parts free of charge, including labour. You are responsible for getting the faulty product back to us  safely. We will be responsible for the carriage and insurance for the return journey back to you.

What may be excluded

If the failure is not due to a manufacturing defect, we will however reserve the right to charge for repairing the unit. An example of this might be replacing a part that has been crushed due to a handling accident or misuse of the unit.

After the warranty period has finished

Once out of warranty, we will continue to repair  your SoundBucket to the best of our ability for a small charge. A quote will be produced and agreed before the work is completed, however you will be responsible for paying the carriage and insurance both to and from us.

Registering your product

Products supplied directly by Crookwood SoundBuckets will automatically be registered on our database.

We warrant the product, not the owner, so this warranty is transferable. If you do not register the new ownership of this product, we will take the date of supply from the date we originally shipped the product to the original owner or dealer.

This warranty is effective from 1st Sept 2015 until further notice.